Capital Region IT
 

 WORKSTATION PACKAGES  |  HARDWARE PACKAGES

Network infrastructure is becoming the lifeblood of most corporations. With global expansion and consumer demand for around-the-clock access to accounts and services, your network has to be online.

Spotting and preventing possible problems requires diligence. Maintenance is the key to keeping your computer and network downtime to a minimum. We will work with your company to implement a monthly maintenance schedule to ensure the efficiency of your network by updating critical components, checking logs to find and correct potential problems before they happen, ensure that your backup systems are working properly, and regular systems maintenance as recommended by the hardware and software manufacturers.

Capital Region IT offers several monthly Maintenance packages for your Business. These packages are designed to keep your systems running up to date in order to decrease downtime and security issues associated with un-patched operating systems and software.  While your service is performed at the same date every month, all remote packages include emergency hot-fixes.  If Microsoft releases an emergency security fix during any month your system is covered the fixes will be applied provided we have remote access to your system.

A single system failure can incur greater costs than the monthly service fee before adding the cost of work stoppage while the system is under repair.

The recent outbreaks of Blaster and Sobig are examples of vulnerabilities both old and new that your Information Technology must be maintained to prevent intrusion and abuse of your Information Technology.

 

Server Packages

Investment

Onsite - Windows
Single Server Package

Call For Pricing

Onsite - Windows  Multiple Server Package

Call For Pricing

Remote - Windows Single Server Package

Call For Pricing

Remote - Windows Multiple Server Package

Call For Pricing (requires Remote Administration package)

   Server packages include
  Application of latest operating system patches and service packs.
  Application of latest Microsoft security patches/fixes.
  Check event logs for errors. Document and investigate errors.
  Check and document available drive space
  Check and document CPU and memory usage.
  Check hardware providers system diagnostics console for hardware errors or warnings.  (HP Openview, Compaq Insight Manager, Dell Server Manager).
  Verify backup, determine why any failures have occurred
  Verify Anti-virus pattern and engine are up to date.
  Resolve event log, backup and Anti-virus  issues when possible. Contact client next business day if errors are unresolved.
  Compare report against previous months report to determine any negative trends in Network performance and operation
Documentation is provided to the client within one business day via e-mail.

BACK TO TOP

Workstation Packages

Investment

Onsite - Windows Workstation package

Fee based on number of workstations - Please Call For Pricing.

Remote -  Windows Workstation package

Fee based on number of workstations - Please Call For Pricing.

   Workstation Onsite Packages Includes
bullet Apply latest operating system patches and service packs.
bullet Apply latest Microsoft security patches/fixes.
bullet Verify Anti-virus pattern and engine are up to date.
Documentation is only provided for issues that need attention.  Documentation is provided to the client within one business day via e-mail
 
 
    Workstation Remote Packages Include
bullet Apply latest operating system patches and service packs.
bullet Apply latest Microsoft security patches/fixes.
bullet Verify Anti-virus pattern and engine are up to date.
Documentation is only provided for issues that need attention.  Documentation is provided to the client within one business day via e-mail.
 
   Hardware Packages
Your hardware is also updated by the manufacturer. Bios updates, hardware drivers and patches to manufacturers software come out on a regular basis. We offer a package for server maintenance for $50 a month. This package includes researching any new updates for your model server and applying them when necessary.
Due to the nature of hardware updates we only offer this service onsite.
 

© Copyright 2002 - 2008 CAPITAL REGION INFORMATION TECHNOLOGIES